TERMS OF USE

Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Monash Gallery of Art Website located at http://www.mga.org.au (the “Website”), and the Gallery Shop Website located at https://shop.mga.org.au (the “Online Store Website”).

If you wish to purchase from the MGA Shop Website you must be of legal age. If you are under the age of 18, please ensure you have the permission of a parent or guardian before proceeding to checkout.

All personal information provided to us must be correct and truthful at the time of purchase. Any attempts of fraud will be detected and passed on to the appropriate authorities.

Please ensure you enter the correct delivery address. MGA will not be held responsible for any incorrect delivery addresses given or any parcels returned to us because of incorrect delivery instructions or failure to collect items from Australia Post if notified. Such items will incur new delivery charges before being dispatched again.

All items in our store are to be purchased for private use only. The MGA Shop has the right to decline orders that we suspect may be for resale purposes.

We reserve the right to modify or terminate our Terms of Use in the future, for any reason, and without notice, without liability to you or any other user or any third party. Please review these Terms of Use from time to time so that you will be appraised of any changes.

Should you have any queries please contact the MGA Shop via phone:  03 8544 0500 OR email: mga@monash.vic.gov.au 

Orders and Product Availability

All orders will be processed within 3 business days (excluding public holidays) of the order being entered into our system. Express Post orders will be given priority. Please allow an additional 10 business days from this date for your order to arrive. During busy retail periods (like Christmas) delays may occur. Please see below for more information.

Should your item/s not be available for any reason, you will be contacted immediately by one of our team members.

Should you be looking for a product you have seen in our store that is not listed online, please contact us for further assistance. 

Gift Vouchers

MGA Shop gift vouchers can only be used in-store and online at shop.mga.org.au/
Gift vouchers cannot be redeemed for MGA related workshops, programs, functions or auctions.

A vouchers should be treated like cash. Defaced, altered, lost or stolen gift card will not be replaced, refunded or redeemed. Gift vouchers cannot be used to purchase other gift vouchers.
Gift vouchers are valid for 3 years from the purchase date. Gift vouchers are non-refundable, non transferable and cannot be redeemed for cash. Gift vouchers will be void and cannot be redeemed after the expiry date (3 years expiry from the date purchased). Any unused balance on expiry will not be refunded or credited. No cash nor credit will not be given on any unused balance. Gift vouchers cannot be reloaded. 

Where a refund is required for a purchase made with a gift voucher, a new gift voucher will be issued to the refund value.

Upon purchasing a gift voucher online, you will be emailed a printable version of your gift voucher including the gift voucher code.

We reserve the right to change these terms and conditions of use at any time.

 

Pricing and Currency

All pricing is in Australian dollars and includes GST. All prices are subject to change without notice and all items remain property of the MGA until paid for in full.

Payment

We accept VISA and Mastercard. Should you have any questions regarding payment methods please contact us at  mga@monash.vic.gov.au

The MGA Shop does not store any of your credit card information when you make a purchase. Our secure, encrypted payment gateway is provided by Payments to You so you can be sure your personal details are protected. For security purposes please do not send cash to pay for your order. Also, please do not include your credit card number in any email communication.

Linked Content

Sites displayed in search results or linked to by MGA Shop are edited and controlled by unrelated parties. We may produce search results, automatically generated content and/or links to sites that some people find objectionable, inappropriate, or offensive.

We cannot guarantee that a search or review of MGA Shop will not locate unintended or objectionable content and assume no responsibility for the content of any site included in any search results or automatically generated content or content otherwise listed in or linked to by Gallery Store.

On-Site Use Only

You may not take content from MGA Shop and reformat and display them, or mirror MGA Shop on another web site. You may not send automated queries of any sort or "meta-search" MGA Shop.